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Editors Top Solution
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| Title
- HP ITSM |
| Author
- Hewlett-Packard |
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Short Description
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| HP IT
Service Management ITSM combines powerful HP OpenView software
with years of experience to transform your IT into a real business
and competitive differentiator. See how HP IT Service Management
solutions bring people, processes, and technology together to
capitalize on change. |
| HP ITSM
Download |
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| - ProIT |
| ProIT
Description |
Proactive administration demands complete visibility and a real-time view of your network devices, systems, and applications.
ProIT gives you just what you need to effectively monitor, measure and forecast the quality and improve the availability of your entire business infrastructure. ProIT is deployed as a single solution across an organizations entire network, designed to replace the ad hoc array of individual products most businesses now use.
Quickly detect and resolve network faults as managers and support staff can finally view and maintain the health of their IT resources from an easy to use web-browser - anytime, anywhere, even from a cellphone, PDA or other web-enabled portable device.
Built-in auto-discovery and best-practices based monitored events provide valuable out-of-the box functionality. True root-cause analysis directs the critical information to the right people for rapid fault resolution. ProIT’s comprehensive reporting includes pre-configured management reports, as well as service level management (SLM), availability management, advanced capacity planning and trend analysis.
ProITs feature set is built upon three, primary functional modules:
Infrastructure Services Management (ISM) – This base package includes all functionality for doing network and systems management, including support for auto-discovery, the notification engine, the monitoring engine, support for operational workflow, a built-in knowledge base to support help desk and operational problem resolution, and reporting for core infrastructure performance and utilization.
Application Services Management (ASM) – includes service group creation and administration for application performance monitoring, as well as support for dependency mapping, asset tracking and business availability reporting. ISM is a prerequisite.
Business Services Management (BSM) – includes dashboards for integrating business and management information from other sources, service level management reporting, consolidated systems views and advanced reporting for details on application, service and business impact. ISM and ASM are prerequisites. |
| - ProIT
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