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Editors Top Solution
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| Title
- HP ITSM |
| Author
- Hewlett-Packard |
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Short Description
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| HP IT
Service Management ITSM combines powerful HP OpenView software
with years of experience to transform your IT into a real business
and competitive differentiator. See how HP IT Service Management
solutions bring people, processes, and technology together to
capitalize on change. |
| HP ITSM
Download |
|
| - SERVTRAC .NET |
| SERVTRAC .NET
Description |
SERVTRAC .NET Enterprise Edition is for enterprise-class service companies that deliver on-site services to customer locations that are regional, national, international, or global in scope.
These organizations have unique requirements
that must be addressed to properly care for customers who have service locations dispersed throughout a wide area.
From both an application and technology perspective, there are five areas that will differentiate Enterprise Edition from Standard Edition.
Those areas are:
Enterprise Business Value
Scalability
Availability and Uptime
Performance
Advanced Analysis
SERVTRAC .NET Enterprise Edition provides tools that will simplify business processes associated with the activities listed below:
National and Key Account Service Delivery Strategies
National and Key Account Data Consolidation and Reporting
Global Data Management of Customer, Equipment, Warranty, Contract, and Inventory Files
Integration with Back Office, Financial, CRM or other Corporate Systems
Integration with Business Partners and Customers
Developing, Deploying, and Supporting New Applications
SERVTRAC .NET allows you to define your service boundaries and, when these boundaries change, system flexibility will make it possible to respond quickly to that change. |
| - SERVTRAC .NET
Download |
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