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Editors Top Solution
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| Title
- HP ITSM |
| Author
- Hewlett-Packard |
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Short Description
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| HP IT
Service Management ITSM combines powerful HP OpenView software
with years of experience to transform your IT into a real business
and competitive differentiator. See how HP IT Service Management
solutions bring people, processes, and technology together to
capitalize on change. |
| HP ITSM
Download |
|
| - SERVICEPower |
| SERVICEPower
Description |
Create & maintain optimized service schedules
In order to schedule in an optimal way, your planners need to make fast decisions based on numerous constraints: cost of service, engineer skills and availability, overtime, travel time, etc.
By automating your field service scheduling with SERVICEPower you can help ease the burden of this decision making process-freeing up your planners to switch away from fire-fighting and focus their valuable experience on ensuring you provide the best possible service to your customers.
With ServicePower’s workforce optimization software making the scheduling decisions for you, your service operation will benefit by:
Increased efficiency in the call center
Increased field productivity
Improved customer service levels
Improved management control and visibility |
| - SERVICEPower
Download |
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