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Editors Top Solution
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| Title
- HP ITSM |
| Author
- Hewlett-Packard |
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Short Description
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| HP IT
Service Management ITSM combines powerful HP OpenView software
with years of experience to transform your IT into a real business
and competitive differentiator. See how HP IT Service Management
solutions bring people, processes, and technology together to
capitalize on change. |
| HP ITSM
Download |
|
| - ProactiveNet BSM |
| ProactiveNet BSM
Description |
ProactiveNet Business Services Management solutions improve your understanding of how the performance and availability of IT services and infrastructure affect the applications and processes that power your business.
These solutions help to prioritize IT systems around processes that carry the highest business values, and not just the latest problem at hand.
ProactiveNet BSM solutions provide integrated management of key business services and processes by combining custom business metrics, a full suite of monitors for infrastructure, applications, user performance and business processes with a best practices-based approach to problem resolution.
With ProactiveNet BSM solutions, clients have the power to:
Align daily operations management with business priorities,
Set and meet service level commitments,
Implement predictive management capabilities across the entire infrastructure,
Generate reports to keep executives and business units that rely on IT services informed and productive.
The ProactiveNet BSM platform includes embedded application/infrastructure relationship knowledge so you can link actual infrastructure behavior to your SLA compliance.
The solution immediately identifies infrastructure abnormalities affecting service delivery with sophisticated diagnostic capabilities that can automatically adjust to infrastructure changes without manual script-writing. The ProactiveNet BSM solution integrates with help desk, enterprise management systems, and other third party monitoring tools to ensure that you leverage your existing investments and deliver fast ROI. Most importantly, our solution deploys rapidly - at a lower total cost of ownership than other BSM solutions – making ProactiveNet the time-to-value leader.
ProactiveNet BSM enables you to:
Align and manage IT in the context of business priorities
Utilize views and the dashboard to provide knowledge about key business services
Leverage data from existing EMS and 3rd party monitoring products
Display instantaneous (real-time) service level status and root cause analysis
Provide end-to-end monitoring for applications, systems and devices
Utilize a Web console to manage IT from anywhere at anytime |
| - ProactiveNet BSM
Download |
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