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Editors Top Solution
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| Title
- HP ITSM |
| Author
- Hewlett-Packard |
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Short Description
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| HP IT
Service Management ITSM combines powerful HP OpenView software
with years of experience to transform your IT into a real business
and competitive differentiator. See how HP IT Service Management
solutions bring people, processes, and technology together to
capitalize on change. |
| HP ITSM
Download |
|
| - Peregrine ServiceCenter |
| Peregrine ServiceCenter
Description |
ServiceCenter: Evolving Help Desk Software to the Ultimate Solution for IT Service Management
IT organizations are evolving to play a more strategic role in the enterprise, and service management plays a critical role in this shift.
Recognizing this market need, Peregrine developed a complete service management solution with capabilities far exceeding traditional help desk offerings. ServiceCenter is a powerful IT service management application suite that is fully ITIL- aligned.
Learn more about ITIL practices
ServiceCenter 6.1 makes it easy to create a complete and unified service environment that reduces costs, improves service desk response times, and drives compliance with service level agreements (SLAs).
Unlike help desk software, ServiceCenter 6.1 delivers availability, scalability, recoverability, and agility throughout the service support and delivery process. ServiceCenter 6.1 helps you to update, improve, and better support customer processes with an out-of-box solution for easy use and deployment. |
| - Peregrine ServiceCenter
Download |
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