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Editors Top Solution
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| Title
- HP ITSM |
| Author
- Hewlett-Packard |
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Short Description
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| HP IT
Service Management ITSM combines powerful HP OpenView software
with years of experience to transform your IT into a real business
and competitive differentiator. See how HP IT Service Management
solutions bring people, processes, and technology together to
capitalize on change. |
| HP ITSM
Download |
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| - iHEAT |
| iHEAT
Description |
Accessing HEAT service management tools has never been easier for on-the-go technicians. With iHEAT’s server-based, thin client computing system, technicians can access HEAT to view and manage issues via a Web browser.
Benefits
Allow technicians greater mobility and access to real-time data through one centralized database
Reduce costs and increase efficiency by handling administration at a central location
Keep data secure on the server behind your corporate firewall and during remote access and transmission through full encryption
Leverage existing infrastructure and maximize investments for faster ROI, without resorting to costly solutions like Citrix Meta-Frame or Metilla
Implement with ease by allowing remote users to get up and running quickly with just a URL - no client installation required
Features
Zero-footprint, server-based computing - Use the power of a client/server application with the distribution capability of a Web application.
Same look as HEAT - Reduce training time and corresponding data input errors by using familiar software.
Clientless installation - Eliminate the need for installation of software, maintenance and upgrades on the client’s desktop PC with access via Internet Explorer.
Consistent functionality - View your customized version of HEAT and use its core functionality through a Web browser.
Concurrent user licensing schema - Avoid fix-node licensing, and purchase only the number of concurrent licenses that you need.
Single source administration - Provide a one-stop facility for administration for most of your HEAT configuration and save time and training costs for multiple environments.
Ease of installation - Install iHEAT within fifteen minutes on your own, unlike competitive products which require multiple days of professional installation. |
| - iHEAT
Download |
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