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Editors Top Solution
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| Title
- HP ITSM |
| Author
- Hewlett-Packard |
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Short Description
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| HP IT
Service Management ITSM combines powerful HP OpenView software
with years of experience to transform your IT into a real business
and competitive differentiator. See how HP IT Service Management
solutions bring people, processes, and technology together to
capitalize on change. |
| HP ITSM
Download |
|
| - Exact Field Service |
| Exact Field Service
Description |
Exact Field Service unifies all aspects of a service organization, providing a solution that enhances productivity and improves customer support and resource utilization by streamlining operational processes.
From creating a work order to recording time and materials or managing customer preventative maintenance schedules, Exact Field Service empowers your organization to reduce workflow and improve customer response time.
Exacts Web-based technology allows multiple users at remote locations to share information in real-time, enabling greater productivity and maximizing profitability.
Exact Field Service enables organizations to wrap their arms around their entire operational process including customers, contracts, warranties, service orders, work orders, preventative maintenance scheduling, financial and invoicing information.
With Exact Field Service you can:
Improved customer service response time
Schedule technician workflow for better manpower utilization
Establish preventative maintenance schedules to minimize downtime
Automate work order creation and maintenance schedules
Centralize information, documentation, communication and transactions
Access real-time information from anywhere, anytime
Track time and materials by contract, product, location and customer
Access information via a hand held device |
| - Exact Field Service
Download |
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