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Editors Top Solution
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| Title
- HP ITSM |
| Author
- Hewlett-Packard |
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Short Description
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| HP IT
Service Management ITSM combines powerful HP OpenView software
with years of experience to transform your IT into a real business
and competitive differentiator. See how HP IT Service Management
solutions bring people, processes, and technology together to
capitalize on change. |
| HP ITSM
Download |
|
| - assystBSM |
| assystBSM
Description |
Increasing pressure to align IT with Business has driven many organizations to better understand the availability and performance of underlying IT Services, and the business impact of any potential service interruption.
Business Service Management software not only provides organizations with this holistic view of their IT & Business Services, it aids effective prioritization of support resources to the areas of the business that need it most when IT Services fail.
assystBSM Software Solution
Axios Systems provides enterprises with an end-to-end software solution for IT Service Management and Business Service Management - assyst and assystBSM.
assystBSM enables organizations to implement a low maintenance ITIL process-driven approach to Business Service Management, making it simple to acquire the events, metrics, and other key performance indicators for the components that underpin Business Services.
assystBSM allows organizations to monitor, manage, report on and continuously improve the levels of service they deliver, whilst minimizing the business impact of any IT outages.
Rapid Return on Investment
Demonstrating a rapid Return on Investment (ROI) at large organizations worldwide, assystBSM tracks performance against Service Level Agreements (SLAs) or Operational Level Agreements (OLAs) in real-time, offering an early warning capability, so that automated recovery processes or support staff can take corrective action before the business is impacted.
View and Prioritize Resources
assystBSM allows organizations, often for the first time, to view and prioritize faults via a graphical service topology view, resulting in a reduction in the time to repair IT interruptions, whilst minimizing the impact on the business. |
| - assystBSM
Download |
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