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Editors Top Solution
Title - HP ITSM
Author - Hewlett-Packard

Short Description

HP IT Service Management ITSM combines powerful HP OpenView software with years of experience to transform your IT into a real business and competitive differentiator. See how HP IT Service Management solutions bring people, processes, and technology together to capitalize on change.
HP ITSM Download


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- Performance Guard Citrix Module
Performance Guard Citrix Module Description
The Performance Guard Citrix Module monitors each end-user ICA session from the Citrix server for availability and performance of applications, as well as for application usage statistics. Using baselines and alarms, it sends alerts on application issues and performance bottlenecks and enables IT managers to quickly identify and proactively resolve issues with their systems.

By providing an accurate picture of service quality, Performance Guard also enables IT to guarantee compliance with Service Level Agreements and ensure the customer is only paying for the service they receive.

Performance Guard is the only solution that is able to audit all the essential aspects of a Citrix-based IT system and produce status reports in real time - without influencing the results in any way. Were not talking about rapidly outdated test transactions, but rather reliable monitoring of any new or existing Citrix systems capability to deliver business-critical services.

Using one centralized server with Performance Guard, companies are able to improve system performance, increase user productivity, reduce expenses on infrastructure and help-desk resources, and ensure compliance with Service Level Agreements (SLAs). In addition, software updates and new applications are instantly audited and reported on in conjunction with all the other elements in the Citrix system.

Features

Standard, off-the-shelf software
Measures performance without straining the system or influencing the measurement results
Installs simply and easily, even on existing Citrix systems
Offers single point deployment

Measurements of the connection
between the Citrix Server and the ICA Client:
Client Latency
Client Traffic Amount
Citrix Login Time
Citrix Sessions
Logged-in Users
- Performance Guard Citrix Module Download
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