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Editors Top Solution
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| Title
- HP ITSM |
| Author
- Hewlett-Packard |
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Short Description
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| HP IT
Service Management ITSM combines powerful HP OpenView software
with years of experience to transform your IT into a real business
and competitive differentiator. See how HP IT Service Management
solutions bring people, processes, and technology together to
capitalize on change. |
| HP ITSM
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| - ClientVantage |
| ClientVantage
Description |
IT administrators and operations managers face an increasing challenge ensuring applications are available and perform at acceptable levels.
Systems and applications are more complex, users more demanding. ClientVantage provides an alternative to hit-or-miss methods by getting to the right information automatically. It provides diagnostic data to narrow down the cause of application performance problems so IT teams know where to look, even before problems affect end users.
ClientVantage offers four proven methods that address different types of end-user monitoring needs. These methods are complementary and are often used in combination with each other and other Vantage solutions:
1. Agentless monitoring measures the application response times experienced by every user of every application. It passively collects data from anywhere in your network from an easy-to-maintain centralized location.
2. Active monitoring lets you gauge the response times for key business applications against established thresholds using dedicated workstations that replay scripted transactions. Active agents represent predictable users in a known environment performing measurements at scheduled intervals, therefore, providing control measurements.
3. Passive monitoring captures response times for specific transactions, monitors workstation health and captures detailed system information when workstation applications fail. You get hard data about the transaction and all other factors on the workstation that could affect the transaction. This information helps you speed and focus problem analysis and correction.
4. Application availability monitoring rapidly detects and alerts you on the availability of a large number of applications, with minimal overhead. |
| - ClientVantage
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